Fanatik Rewards

  • What is our rewards program?

    As a token of our appreciation, we have created a loyalty rewards program for our customers! You participate by making purchases and we participate by rewarding you points that go towards your next purchase. Please see FAQs below for more information.
  • How do I participate in the rewards program?

    Online : There are two options: Create or login to your account on Fanatik's website and your rewards account will automatically be created. The widget will open when you login and you will be prompted to complete your rewards account. Please note that you cannot change your email address or nam...
  • How do I earn points and what are the tiers?

    It is simple - participate in our rewards program and make purchases. You earn rewards on purchases of product or services as well as amount paid for shipping. You do not earn rewards on amounts paid for taxes. You can earn points for purchases made through our website or at our store in Belling...
  • When do I receive my reward points? What happens on returns?

    Generally you will receive your points within an hour of order placement. There are exceptions to this for certain types of purchases. This includes: -custom wheel orders -custom bike orders -items that are either special ordered or backordered -orders that require work completed by the service ...
  • When will my new tier rewards be available?

    Tier statuses are updated each morning. Therefore if you make a purchase, you will have to wait until the next day to start earning rewards at your new tier status. Sign into your rewards account to check your tier status. If you return a product you purchased, your tier will be downgraded acco...
  • How do I redeem my reward points?

    Online : To redeem and use your points, you must sign into your rewards account. 1 loyalty point is equal to 1ยข, therefore 100 loyalty points is $1.00. Add the item(s) you would like to purchase to your cart. Open the rewards widget on the website and go to the rewards tab. Select "redeem poin...
  • What if I am not signed in when I make a purchase? Other Questions?

    You will earn points on all purchases as long as you use the email address associated with your rewards account when you complete the transaction. At our Bellingham retail store, you need to make sure the sales staff has added your customer account with the correct email address to the sale to r...